Factory Warranty Service

Submit a Warranty Claim

Let's get this fixed up. Please provide your trailer identification and defect details to initiate factory warranty authorization.

Trailer Warranty Claim Submission

Please complete this form within 14 days of discovering any defect. Per our warranty policy, all warranty repairs must receive prior factory written authorization before any work commences. Unapproved third-party shop charges will not be accepted.

1. Claimant Information

Dealership or Fleet Name *

Contact Person Name *

Contact Email *

Telephone Number *

Shop / Service Address *

City, Province / State & Postal Code *

2. Trailer Identification

Full 17-Digit VIN *

Trailer Model & Build Year *

Purchase / Delivery Date *

Approximate Mileage / Operating Hours

3. Defect & Repair Details

Detailed Description of Defect or Operational Failure *

Proposed Repair Facility

Estimated Parts & Labour Cost ($ CAD)

I confirm that I have read the Warranty Policy and understand that repairs require prior written factory authorization before any reimbursable work commences.

Direct Warranty Desk Contact:
Cross Country Manufacturing — Warranty Dept.
📧 [email protected] | 📞 1-888-895-0833

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